A successful candidate must have excellent personal skills and be comfortable working with patients in a clinical environment.
Must be familiar with medical terminology.
Sensitivity to confidential matters is required.
Similar positions include patient intake clerk and patient admissions clerk.
Typical duties of a patient registration clerk
- Interviewing incoming patients prior to admission to gather demographic, insurance and emergency information
- Ensuring completion of paperwork, sign-in and security procedures
- Explaining facility policies, preparing and distributing patient identification bands, and arranging for transportation to assigned rooms
- Additional duties may include collecting co-payments, answering phones, assisting family members, and conducting research for prior medical records and account folders